FEEDBACK vs RESULT RECORD

Pilot/research:
Date:

FEEDBACK SOURCE
-

VERBATIM/STRUCTURED FEEDBACK
-

WHAT THIS IS
[ ] preference
[ ] usability feedback
[ ] comprehension
[ ] satisfaction/appreciation
[ ] complaint
[ ] correction
[ ] observed completion
[ ] measured outcome
[ ] other

WHAT CAN BE SAID
-

WHAT CANNOT BE SAID
-

Does appreciation prove effectiveness?
NO.

Does one user's experience prove general causation?
NO.

Does completion prove transformation?
NO.

Follow-up research question:
-
