CLOSED-LOOP FOLLOW-UP RECORD

Commitment:
Person/client/team:
Date promised:

Instead of “soon”, set:
NEXT UPDATE DATE:
-

CURRENT STATUS
[ ] open
[ ] waiting on me
[ ] waiting on another person
[ ] completed
[ ] cancelled
[ ] changed scope

EVIDENCE
-

IF DATE PASSED
What happened?
-

PROACTIVE UPDATE SENT?
-

NEW DATE / CLOSURE
-

Do not wait to be chased when a promised date has passed.
