PILLAR SERVICE READINESS GATE

Pillar:
Proposed service:

1. DELIVERER
Who is responsible?
-

2. QUALIFICATION / AUTHORITY
-

3. EXACT SCOPE
-

4. EXCLUSIONS
-

5. PROCESS / INTAKE
-

6. PRIVACY / DATA
-

7. RISK / ESCALATION
-

8. PRICE / PAYMENT / REFUND
If applicable:
-

9. COMPLAINT / CORRECTION PROCESS
-

10. EVIDENCE OF DELIVERY CAPACITY
-

11. PROFESSIONAL / LEGAL GOVERNANCE
-

12. PUBLIC STATUS / WORDING
-

READINESS
[ ] not ready — direction/learning only
[ ] pilot only
[ ] manual limited service
[ ] active within defined scope
[ ] pause/withdraw

Do not use “service” as a shortcut around readiness.
